Feature Requests

It would be nice to set the duration of a special sale or free shipping.

It would be very helpful to be able to offer tailored sales, for example sales on just hardcovers, sales that can exclude titles, or sales of a particular genre. At the moment shop discounts are all or nothing

I would like to offer Free shipping, but do not want to do so on an entire cart where it could cost me a lot. Rather I would like to be able to offer Free shipping on single listings over $50 for example. It would be nice if the option were to offer Free shipping per listing instead of per the entire store.

If a book is sold elsewhere, Pango only allows sellers to delete the listing entirely. Instead, there should be an option to deactivate it, enabling sellers to easily relist the book later without the hassle of retaking photos, reclassifying, and repricing. This would be useful in cases such as restocking, returns, or accidental deletions. The feature should be present on both desktop and mobile version (as all other features, imho)

I would like to receive text notifications in addition to email notifications when I sell a book. This would help me stay updated on my sales more efficiently, especially when I'm not actively checking my email or app notifications.

I had an issue where a buyer I blocked for being shady was still able to purchase from my shop. It would be beneficial if the block feature could be expanded to prevent blocked buyers from making purchases, ensuring a safer and more comfortable selling experience.

I would like to propose a "Tiered Seller Program" that rewards high-performance sellers by reducing the platform commission percentage once specific milestones are reached. Currently, a flat fee applies to all, but a scalable model would incentivize sellers to consolidate their inventory and marketing efforts on Pango rather than cross-listing on other platforms. Proposed Thresholds (The "Power Seller" Tiers): The commission reduction could be triggered by one or a combination of the following: Total Lifetime Sales ($$): e.g., reaching $5,000 in gross sales. Sales Volume (#): e.g., successfully completing 500 orders. Inventory Depth: e.g., maintaining a consistent library of 1,000+ active listings. Why this is a "Win-Win" for Pango: Sellers Retention: It discourages "Power Sellers" from migrating to platforms with lower fees once they’ve established a brand. Increased Inventory: Sellers will be motivated to list more books to hit the next "discount tier," leading to a wider selection for buyers. Marketplace Professionalism: High-volume sellers typically have more experience with shipping and customer service, reducing the support load on the Pango team.

Edit: rewrote my post because I was totally confused about how buyer-initiated offers work from a seller's perspective. Pango customer service let me know that after I the seller accept the offer, the user has 24 hours to complete the purchase or change their mind. I appreciate Pango getting back to me so quickly, but I don't think this is a very good system. A user who submits an offer should have to put their payment and shipping info in when submitting an offer so that the sale will immediately go through if it is accepted. Otherwise, the offer system is prone to abuse by buyers with no interest in actually buying, which causes a huge logistical headache for sellers who sell on multiple platforms (I don't want to take down my listings elsewhere if the sale isn't final, but that also means if a listing sells in the meantime I may have to cancel the sale). It also allows other Pango buyers to buy the item before the sale is finalized, meaning I lose out on selling a bundle of books. Then there's the issue of multiple people making offers that include the same book. As a seller, when I send an offer, I've committed to the sale. Buyer-initiated offers should be treated the same.

Create an icon similar to those you have for sales and free shipping for sellers who will accept bids from buyers. I know that would encourage me both as a seller and a buyer.

I primarily use the app to buy and sell books, but I find it frustrating to do everything from my phone. It would be much easier to have a website version where I can look up ISBN numbers and book information, especially for special editions without barcodes. Updating pictures and book information online would be quicker and less frustrating than typing on my phone.