Remove "Book held during checkout"/ Cart Hold
I
Irene
This function is unnecessary for PangoBooks and creates anxiety and frustration over purchasing. Every listing is unique! If the exact same special editions were being sold by a special edition company, that would be understandable but that does not apply to PangoBooks. Saving payment methods and addresses is a feature that exists and already expedites/simplifies the check out process for those who wish to purchase the book quickly. There were multiple instances of where books couldn't be checked out even though buyer was 100% ready because the book was held in someone else's cart. It's unfair to those of us who don't have time to scroll/refresh all day, and when we do luckily spot something, can't check out because of the cart hold. Feedback on other platforms like the Pango Facebook page also share this sentiment. Please remove this new cart hold feature.
S
Sky
I love this new feature and would vote for it to stay. I do not save payment methods anywhere (I've had to deal with banks several times because of stolen card numbers and it's a nightmare) so having a few minutes to go fetch my wallet and complete the purchase it's very helpful!
A
Andrea
I would say I do not save my payment methods to any site so a checkout hold is not terrible. However 5 mins is excessive and just doing 2 mins would be much more reasonable.