Buyers can now send offers directly on items in your store. You’re in control of whether offers are allowed and the minimum cart total required.
How it works
- Turn on buyer-initiated offers from Account → Offers(app or web)
- Set a minimum cart amount required before a buyer can send an offer
- Toggle the feature on or off anytime
- When a buyer submits an offer, store-specific discounts won’t apply to that order.
Managing offers
Head to Account → Offers → Buyer to:
- Review incoming offers from buyers
- Track offers you’ve sent in other stores
Timing & flow
- Sellers have 24 hours to accept, decline, or counter an offer
- Accepted offers give buyers 24 hours to complete checkout
- Counteroffers stay open for 24 hours before expiring
- No response? The offer expires automatically.